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Comprehensive reviews from third parties and actual customers. The opinions expressed within the content are solely the author’s and do not reflect the opinions and beliefs of the website or our affiliates. Vehicle Service Contracts are also known as auto warranty, extended auto warranty, aftermarket car warranty, etc. Vehicle names, logos, brands, & other trademarks featured or referred to within Warranty Reviews are property of their respective trademark holders.

Endurance Auto Warranty
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Endurance Warranty Services, L.L.C.

  • 3.6 / 5
  • 4 / 5
  • 4.3 / 5
3.97
OVERALL

Based on 20,766 ratings

Summary

BBB Rating & Accreditation: D - This business is not BBB accredited. Years in business: 17. BBB files indicate that this business has a pattern of complaints. Consumers allege that their claims are being denied for various reasons, Mile discrepancy between what the consumer told EWS vs Carfax, Repair not covered under contract even though the contract states that it is covered, Company claims issues were “pre-existing conditions”, Consumers allege long delays with inspection in order to authorize repairs, Consumers allege that they have difficulty cancelling their plan/contract, Poor customer service overall due to lack of communication or unable to reach anyone at the company.

Carshield Logo
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CarShield®

  • 4.5 / 5
  • 4.1 / 5
  • 1 / 5
3.2
OVERALL

Based on 9350 44881 287 ratings

Summary

BBB Rating & Accreditation: C- - This business is not BBB accredited. Years in business: 19. BBB advises consumers to use caution if considering doing business with CarShield. Employed misleading sales and advertising practices, including TV advertisements stating consumers will not be responsible for expensive repairs and can take their vehicle to any repair facility which consumers found was not to be true. Failed to cover repairs. Failed to adequately explain mileage and time component before coverage begins. Did not cancel their policies and provide refunds. Delayed taking and processing claims leaving customers without their vehicles. Unable to find an authorized repair shop. Provided poor customer service.

Olive Logo
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Olive

  • 4.4 / 5
4.4
OVERALL

Based on 557 ratings

Summary

BBB Rating & Accreditation: A+ - BBB accredited since 2020. Years in business: 23. Mechanical breakdown coverage provider.

Carchex Logo
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Carchex

  • 4.3 / 5
  • 2.3 / 5
  • 3.9 / 5
4.5
OVERALL

Based on 5886 ratings

Summary

BBB Rating & Accreditation: A+ - BBB accredited since 2009. Years in business: 24. This organization is a 2011 finalist and 2012 award recipient of BBB Greater Maryland's Torch Awards for Marketplace Excellence.

Protect My Car Logo
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Protect My Car

  • 3.7 / 5
  • 4.1 / 5
  • 4 / 5
3.93
OVERALL

Based on 7,725 ratings

Summary

BBB Rating & Accreditation: C - This business is not BBB accredited Years in business: 18